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Defining a Problem

Find the root of the challenge.

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How Can I Solve Any Problem in 5 Steps?

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Problem Solving: Defining the Issue

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How do I use the Pareto Principle ("the 80/20 rule") to solve a problem?

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How do I use the "5 whys" technique to solve a problem?

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What is "choice overload"? How does it affect my decisions?

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